Privacy Policy of Chitra Saptak Studios

This Privacy Policy describes how Chitra Saptak Studios ("we," "us," or "our") collects, uses, and discloses your personal information when you visit our website, which showcases our portfolio and offers professional video, animation, and motion graphics services. We are committed to protecting your privacy and handling your data in an open and transparent manner, in compliance with applicable data protection laws.

1. Information We Collect

We collect different types of information for various purposes to provide and improve our services to you.

1.1. Personal Data You Provide Directly to Us

When you interact with our site, you may provide us with "Personal Data" such as:

• Contact Information: Name, professional email address, client company details, phone number. This information is typically gathered when you inquire about our services, request a quote, or fill out a contact form.
• Communication Data: Content of your communications with us, including emails, messages, and any other information you provide when contacting our team.

1.2. Usage Data

We may also collect information that your browser sends whenever you visit our website. This "Usage Data" may include:

• Your computer's Internet Protocol (IP) address.
• Browser type and version.
• The pages of our site that you visit, the time and date of your visit, and the time spent on those pages.
• Unique device identifiers and other diagnostic data.
• Referring/exit pages.

2. How We Use Your Information

Chitra Saptak Studios uses the collected data for various purposes:

• To provide and maintain our services, including displaying our portfolio and contacting you regarding inquiries.
• To notify you about changes to our services.
• To allow you to participate in interactive features of our service when you choose to do so.
• To provide customer support and respond to your requests and inquiries.
• To monitor the usage of our service and analyze trends to improve our website and services.
• To detect, prevent, and address technical issues or security concerns.

3. Legal Basis for Processing Personal Data

We process your Personal Data based on the following legal grounds:

• Consent: Where you have given explicit consent for us to process your personal data for a specific purpose (e.g., when you fill out a contact form).
• Contractual Necessity: Where processing is necessary for the performance of a contract to which you are a party or in order to take steps at your request prior to entering into a contract (e.g., providing a service quote).
• Legitimate Interests: Where processing is necessary for the purposes of our legitimate interests or those of a third party, provided that these interests are not overridden by your data protection interests or fundamental rights and freedoms (e.g., improving our website, preventing fraud).
• Legal Obligation: Where processing is necessary for compliance with a legal obligation to which we are subject.

4. Disclosure of Your Information

We may share your information in the following situations:

• Service Providers: We may employ third-party companies and individuals to facilitate our service, provide the service on our behalf, perform service-related services, or assist us in analyzing how our service is used (e.g., website hosting, analytics providers). These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
• Business Transfers: If Chitra Saptak Studios is involved in a merger, acquisition, or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.
• Law Enforcement: Under certain circumstances, we may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
• Other Legal Requirements: We may disclose your Personal Data in the good faith belief that such action is necessary to:
  • Comply with a legal obligation.
  • Protect and defend the rights or property of Chitra Saptak Studios.
  • Prevent or investigate possible wrongdoing in connection with the service.
  • Protect the personal safety of users of the service or the public.
  • Protect against legal liability.

5. Security of Data

The security of your data is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

6. Your Data Protection Rights

Depending on your location and applicable laws, you may have the following data protection rights:

• The Right to Access: You have the right to request copies of your personal data.
• The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
• The Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
• The Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
• The Right to Withdraw Consent: Where we have relied on your consent to process your personal information, you have the right to withdraw that consent at any time.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us using the contact details provided below.

7. Links to Other Sites

Our service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

8. Children's Privacy

Our service is not intended for anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children have provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via a prominent notice on our service, prior to the change becoming effective and update the "last updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us: